Refund and return policy
Thank you for shopping with us. We hope you are satisfied with your purchase, but if for any reason you need to make a return or exchange, please review our policy below.
Returns
Return Window: Returns are accepted within 5 days of receiving your item.
Condition: Items must be returned in their original, sealed packaging and must not be used. Opened, used, or damaged items are not eligible for return or exchange.
Return Process: To initiate a return, please contact our customer service team to arrange a pickup. A delivery fee will apply for the pickup service by our courier partner.
Exchanges
Eligibility: Once the returned item is received and inspected, we will notify you if the exchange is approved. Approved exchanges will be processed promptly.
Refunds
No Refunds: Please note that we do not offer refunds. Exchanges will be processed for eligible items as outlined above.
If you have any questions or need further assistance, please contact our support team. Thank you for understanding our policy and for shopping with us!